How CloudHire Boosted CXONexus' AI Accuracy from 87% to 95% with Human Curation

Introduction:

CXONexus, a company applying AI and Machine Learning to vendor spend data, found data inconsistencies and inaccuracies hindered their initial AI model accuracy. Seeking a human touch to refine their data pool, they turned to CloudHire, a remote staffing company specializing in sourcing top-tier global remote talent for their clients.

Impact

87% to 95%

AI data accuracy

50-70%

cost reduction

94%

retention rate

Challenges:

CXONexus’ AI model struggled with a % data accuracy of 87%, limiting its effectiveness in
accurately classifying, standardizing, and normalizing vendor spending data. This hampered
their ability to provide crucial insights for optimized negotiation, vendor relationship
management, and C-suite collaboration.

Solution

In January 2023, CXONexus partnered with CloudHire to build a dedicated team of expert
curators. Initially hiring two curators, the team has grown to eight, highlighting their satisfaction
with CloudHire’s service.

Impact

With CloudHire’s curators meticulously cleaning and enriching data, CXONexus witnessed a remarkable transformation:

95% Data Accuracy: Within months, data accuracy soared to 95%, representing a significant 8% improvement. This directly translated to higher quality data feeding their AI model, leading to:

  • Enhanced LLM Accuracy: Improved data quality directly boosted the accuracy of the underlying Large Language Models (LLMs) used by CXONexus. This
    translates to more reliable insights and actionable intelligence for their business.
  • Reduced Costs and Improved Vendor Management: With cleaner and more
    accurate data, CXONexus gained deeper insights into vendor relationships,
    enabling it to optimize negotiations, reduce procurement costs, and manage
    vendor relationships more effectively.

CloudHire Advantage

Several factors contributed to CXO’s success:

  • Targeted Sourcing: By leveraging their expertise in the Indian talent market, CloudHire sourced exceptionally skilled curators with backgrounds working for giants like Amazon and Meta. These experienced professionals brought a wealth of knowledge and a proven track record of data manipulation excellence.
  • Cultural Fit: Beyond technical skills, CloudHire prioritizes matching curators with their client’s company culture. This ensures seamless integration and minimizes friction, leading to happier, more productive teams.
  • Retention Focus: CloudHire boasts a remarkable 94% retention rate over the past three years. This is achieved through competitive salaries, comprehensive benefits, and a commitment to a positive work environment, ensuring consistent quality and expertise.
  • Cost-Effectiveness: Compared to traditional curation services and onshore hiring, CloudHire offers significant cost savings, with their rates ranging from $1400-$1650 per full-time curator. This translates to 50-70% cost reduction without compromising quality.

In this Story

Impact

Got 95% Data Accuracy

CloudHire Advantage 

Retention Focus

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Conclusion:

By partnering with CloudHire, CXONexus achieved an 8% increase in data accuracy and gained access to a dedicated team of highly skilled and motivated curators, all at a highly competitive price. This success story exemplifies CloudHire’s value proposition: providing AI companies with top-tier human talent that optimizes data quality, fuels AI model accuracy, and drives business value. Not only does CXO have a team of in-house curators now, but also hires data scientists, database architects, developers, and more after falling in love with the quality of talent we provide.